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Service tenet |
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Home > Service tenet |
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Service tenet£º ¡¡¡¡All for customers, and for all the customers ¡¡¡¡No matter how many demands the customer has, the service contents provided by Gudeng will be that many, and no matter how big the market coverage is, the service scope provided by Gudeng will be in that size. |
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Service targets: One result: The customer satisfaction Two concepts: Take away the troubles in the customer, and leave over the sincerity of Gudeng Three controls: Strictly control the appealing rate for the service, strictly control the missing rate of the service, and strictly control the dissatisfaction rate of the service Four no misses£º Record the problem reflected by the customer without any omission Deal with the problem reflected by the customer without any omission Recheck the treatment result without any omission Reflect the treatment result to the departments like the design, the production and the operation, etc without any omission |
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